Astrocal
Customer Success

Onboarding that doesn't
slip through the cracks

Automate onboarding calls, QBRs, and check-ins. Calendar sync, automated reminders, and no per-seat fees. Free to start.

Get started free

Sound familiar?

is the onboarding call that never makes it past the welcome email

Without a booking step built into the handoff, new customers fall through the cracks and churn before they see value. A booking link in your welcome email closes the loop.

is where CSM hours go when check-ins are scheduled by hand

Managing check-ins for dozens of accounts manually is unsustainable. Every reschedule is another email chain. That time should go to building relationships.

is what a QBR becomes without a reminder

Missed QBRs and check-ins leave renewal conversations without context. Astrocal sends reminders automatically, so your most important meetings stop being the easiest to skip.

Astrocal gives your CS team booking links for onboarding calls, check-ins, QBRs, and escalation meetings. Customers self-schedule based on their CSM's real-time availability. No back-and-forth.

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Onboarding booking links

Drop a booking link into your welcome email. New customers schedule their onboarding call in seconds. No waiting, no chasing, no missed first impressions.

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Round-robin across CSMs

Distribute onboarding and support calls evenly across your team. Astrocal checks every CSM's calendar and assigns the next available person.

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Automatic reminders

Email reminders go out 24 hours and 1 hour before every meeting. QBR no-shows drop. Check-ins actually happen.

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Webhooks for your tools

Every booking, cancellation, and reschedule fires a webhook. Push meeting data to your CRM, CS platform, or any tool in your stack automatically.

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Syncs with your calendar

Your Astrocal schedule and your Google, Outlook, or Apple calendar stay in sync in real time. Block time for internal meetings and those slots close for customers automatically.

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Embed in your product

Paste one line of code and the booking widget appears inside your app or help centre. Customers schedule without leaving your product.

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Booking link included in onboarding email
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Customer picks a time from CSM availability
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Confirmation + calendar invite sent instantly
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Webhook updates your CS platform

Live before your next onboarding call

See it live. This is a real booking widget.

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Set up your meeting types

Create event types for onboarding calls, check-ins, QBRs, and escalation meetings. Set the right duration for each. Assign them to individual CSMs or round-robin across the team.

Embed it everywhere

Add your booking link to welcome emails, help centre articles, or embed the widget directly in your product. Customers choose a meeting type, pick a slot, and confirm. No email chain.

Focus on outcomes

Reminders go out on their own. Rescheduling is self-service. Webhooks update your CS platform. Your CSMs spend time on customer health, not calendar coordination.

How does Astrocal compare to Calendly?

 AstrocalCalendly
Remove third-party branding✓ Paid plans✓ Standard plan, but the page stays on calendly.com
Flat pricing, no per-seat fees✓✗ Per-seat
Round-robin scheduling✓ Included, no per-seat fees✓ Teams plan and above

Frequently asked questions

Yes. Every confirmation email includes a reschedule link. The customer picks a new time, both calendars update, and the CSM doesn't have to do a thing.
Astrocal fires webhooks on every booking event (created, cancelled, rescheduled). Use them to push meeting data to any CS platform or tool that accepts webhooks, or build custom integrations via the REST API.
Create a round-robin event type and assign your CSMs. Astrocal checks every CSM's connected calendar and assigns the next available person. Meetings are distributed evenly.
Yes. One line of code adds the booking widget directly to any page. Customers book without leaving your product, no redirect to a third-party URL.
Yes. Email reminders go out 24 hours and 1 hour before every meeting, with ICS calendar attachments included.
The free plan includes 10 bookings per month, enough to get started. Paid plans start at $12/month flat. No per-seat fees, no per-booking charges. Add your whole CS team without extra cost.

Turn every touchpoint into a retained customer

Set up booking links for your CS team in minutes. Free to start, no credit card required.

Get started freeSee pricing